Managed Solution
- 24 x 7 monitoring and management without using internal resources.
- Proactive capacity management can notify the customer when usage approaches the plan threshold or when access bandwidth is approaching a threshold.
- Most issues can be seen, repaired and reported before they are even noticed by customers.
- Eliminates the need for a telecom expert on staff.
Moves/Adds/Changes
- The user can perform moves themselves by simply reconnecting the IP phone elsewhere on the LAN, using an interactive voice response unit or the web.
- The enterprise administrator can perform moves, adds or changes using the enterprise administrator’s intuitive web portal.
- The person responsible for making moves/adds/changes does not need to be an IT professional, nor be very technically savvy.
- Avoid technicians, scheduling, waiting and service charges.
Single Vendor Provides and Manages Data and Telecom
- Single vendor means only one vendor to manage, reducing the complexity of vendor management and eliminating the possibility of “finger-pointing” between vendors.
- One bill details data and voice costs.
- Increases efficiency internally for your payables department.
- Consolidates payment across locations which allows easier cost tracking and allocation.
- Consolidation of services from multiple vendors to a single vendor improves leverage.
- Better and easier billing control.
|